Bradfield Consulting

OPERATIONS MANAGER - Lagos

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Active since 05-10-2016 Job category Administration: Finance
Location Lagos Level Management
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 Salary -
The Operations Manager will plan, direct and coordinate all organization’s operations. S/He will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.

KEY TASKS AND RESPONSIBILITIES
  • Manage and direct operations team to achieve business targets.
  • Assist in developing or updating standard operating procedures for all business operational activities.
  • Build strong relationship by addressing customer issues and complaints in a timely manner.
  • Assist in employee appraisals, promotions, compensation and termination based on the performance review.
  • Provide operational support and guidance to staff.
  • Assist in developing operating and capital budgets.
  • Monitor and control expense according to allotted budget.
  • Assist in interviewing, recruiting and training candidates.
  • Manage work assignment and allocation for staff.
  • Conduct performance review and provide performance feedback to staff.
  • Maintain accurate and clear documentation for operational procedures and activities.
  • Work in compliance with company policies and procedures.
  • Ensure team follows standard operating procedures for all operational functions.
  • Conduct regular meetings with team to discuss about issues, concerns, updates etc.
  • Support operational risk and audit process for the purpose of preventive maintenance

COMPETENCY AND TECHNICAL SKILL REQUIREMENTS
The Prospect must demonstrate:

• Demonstrate a flexible and available attitude allowing continuous service delivery
• Natural leadership and proactive attitude in handling and resolving operation matters
• Positive influence on other team members and stakeholders
• Ability to demonstrate independent initiative, make sound decisions using effective problem solving techniques
• Ability to develop and present comprehensive reports
• Ability to work with minimal supervision
• Ability to satisfy the clients in providing a good service and in continuously improving

EDUCATION AND EXPERIENCE

  • Minimum of a Bachelor's degree or MBA/MSC degree is an added advantage
  • At least 5 years cognate experience in Project Management, Business Development and/or Operations Management with proven record of achievement.
  • Minimum years of industry experience: 8 years
  • Professional qualification from Chartered Institute of Stockbrokers will be an added advantage
More information
This listing is a full-time job

Job category Administration: Finance
Industry / Industries Banking & Financial Services
Region Nigeria
Keywords

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Name Bradfield Consulting

Location

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